This is the best way to contact us: We’ll reply the same day during business hours, or by the next working day at the latest.

If it’s urgent

During business hours, you can use live chat by clicking the pink button in the bottom right of this page.

Alternatively, our phone number is 0203 608 2017.

Stay in touch!

You can follow us on Facebook, Twitter, and Instagram. If you'd like us on another of your favourite social media platforms, let us know and we'll keep it in mind…

We can also be seen in and around the southeast of England on our bikes most weekends. If you spot us, do say hi! (If you can catch us that is...)  

Our postal address is: the Bike Club, Uncommon, 1 Long Lane, London, SE1 4PG. However, this is not our returns address: please don’t send bikes here! Send us an email us if you’d like to return your bike.