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How it works

1. Choose your bike

We have an age and height size guide to help find the perfect bike for your child. If it’s not the right size when it’s delivered, no worries—we’ll get you one that is.

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2. Set up payment

At checkout, we take your details, run a soft credit check and setup a direct debit. We’ll always let you know before each payment. You can cancel whenever you like. Simply contact us and send the bike back.

3. Receive your bike

Congratulations! You’re now part of The Bike Club. We’ll deliver your first bike and joiner pack at a time convenient for you.

4. Your child rides & enjoys

They’ll love having a bike that’s the right size for them. Children simply can’t enjoy a bike that’s bought to be ‘slightly big’, so that they can eventually ‘grow into it’. It’s way more fun to ride one of our bikes. They’ll be a perfect fit and all our bikes are super lightweight which means they’re not too heavy for little bodies (and pretty cool for bigger ones)

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5. When they grow out of it...

Just like a bike that’s too big, it’s pretty uncomfortable to ride a bike that’s too small. It’ll begin to suck the fun out of riding and they’ll soon give up. Children grow, and pretty quickly at that. This means that they’ll grow out of their bikes too and this is where we come in…

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6. We exchange for a bigger one!

Whenever your child needs a bigger bike, simply let us know and we’ll arrange an exchange. A courier will collect their outgrown one and deliver you a new one. All children grow at different rates, we’ll check up on you after a year to see whether your child has grown out of their bike and needs another. It’s fully flexible, after 30 months of payments you can own it ☺

So yes, this is a hire exchange scheme, which means not all the bikes are new. But don't worry, the monthly price depends on the age of the bike, and if you're unhappy you can send it back at any time (remember that we want to keep you as a member and encourage your child to love cycling, just like we do)

All contracts are on a rolling monthly basis. If you want to cancel, simply give us a few days’ notice by contacting us, and we’ll arrange a suitable time for collection.

If you have any other questions, just get in touch. We're a friendly bunch and love hearing from you.

 
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